Privacy Policy

1. Introduction

Global Care Health (“we,” “our,” or “the Company”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our patient facilitation services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect information about you in several ways:

• Personal Data: Name, email address, phone number, country of residence, date of birth, and payment information voluntarily provided by you.
• Medical Information: Health history, diagnosis, medical reports, test results, and treatment preferences shared for the purpose of facilitating medical care.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically.
• Communication Data: Records of communications you have with our team via email, WhatsApp, or telephone.

3. How We Use Your Information

• To facilitate medical appointments, consultations, and treatment coordination with partner hospitals
• To provide cost estimates, treatment plans, and clinical second opinions
• To assist with visa applications, travel arrangements, and accommodation
• To communicate with you about your case and respond to your inquiries
• To improve our website, services, and patient experience
• To comply with legal obligations and protect our legal rights

4. Sharing Your Information

We share your personal and medical information only as follows: (a) with partner hospitals and physicians for the purpose of providing the medical care you have requested; (b) with travel and accommodation service providers to facilitate your journey; (c) with regulatory authorities when required by law; (d) with your explicit written consent for any other purpose. We do not sell, rent, or lease your personal information to third parties.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. All data transmissions are encrypted using SSL/TLS protocols. Medical documents are stored in secured, access-controlled systems with audit trails.

6. Your Rights

You have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to processing; request restriction of processing; and data portability. To exercise any of these rights, contact us at info@globalcarehealth.com.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Global Care Health
Email: info@globalcarehealth.com
Phone: +91 9211312666