The Patient Journey

From your first inquiry to full recovery — we guide you every step of the way across borders, languages, and time zones.

Pre-Surgery Care

Thorough preparation ensures the best possible outcomes. Our coordinators handle every detail.

1

Initial Inquiry & Case Review

Contact us via phone, WhatsApp, or email. Share your medical reports and we will conduct a free clinical review within 24 hours to identify the best treatment pathway.

2

Virtual Consultation

Arrange a telemedicine consultation directly with your chosen specialist. Discuss your condition, understand treatment options, and receive a personalised treatment plan from the comfort of your home.

3

Cost Estimate & Treatment Plan

Receive a detailed cost estimate, procedure timeline, and treatment plan. Our transparent pricing ensures no surprise costs — everything is clearly laid out before you commit.

4

Visa & Travel Assistance

We provide medical visa invitation letters, assist with documentation, and coordinate your travel arrangements including flights, airport transfers, and accommodation near the hospital.

5

Hospital Admission & Pre-Op Tests

Upon arrival, our local coordinator meets you at the airport. We accompany you through hospital admission, pre-operative investigations, and ensure you are comfortable and well-informed.

During & After Surgery

6

Surgery / Treatment

Your treatment is performed by world-class specialists in JCI/NABH-accredited facilities with international nursing standards, advanced equipment, and a dedicated care team focused on your outcomes.

7

In-Hospital Recovery

Post-operative care in premium single or double rooms with multilingual nursing staff. Our coordinators visit daily to ensure you have everything you need — translation, dietary needs, family communication.

8

Discharge & Medication Planning

Upon discharge, receive a comprehensive discharge summary, medication plan, and follow-up schedule in your language. We coordinate with your local doctors back home for continuity of care.

9

Return Travel Arrangements

We coordinate medical fitness-to-fly certification, airport transfers, and arrange medical escorts or special assistance for your return journey when required.

10

Post-Treatment Follow-Up

Remote follow-up via telemedicine with your treating physician for 6–12 months post-treatment. We monitor your recovery, relay test results, and ensure you achieve the best possible long-term outcome.

What Our Patients Say

★★★★★

“Global Care Health arranged everything perfectly — visa, hotel, hospital, and even picked us up from the airport. My liver transplant at Medanta was a complete success. The team held our hands throughout.”

Ahmed Al-Rashidi
Iraq • Liver Transplant
★★★★★

“I came from Kenya for cardiac bypass surgery at Apollo. The cost was one-fourth of what it would have been in Europe, and the quality was exceptional. I am forever grateful to the Global Care team.”

James Mwangi
Kenya • Cardiac Bypass
★★★★★

“My daughter's bone marrow transplant at Artemis Hospital was arranged in just two weeks. The coordinators spoke our language, visited us daily, and the doctors were world-class. Truly life-changing.”

Bayartsetseg Gantulga
Mongolia • Bone Marrow Transplant

Start Your Journey Today

Take the first step. Our coordinators will respond within 24 hours with a personalised care plan.

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