THE PATIENT JOURNEY
From your first inquiry to full recovery — we guide you every step of the way across borders, languages, and time zones.
PRE-SURGERY CARE
Thorough preparation ensures the best possible outcomes. Our coordinators handle every detail.
Initial Inquiry & Case Review
Contact us via phone, WhatsApp, or email. Share your medical reports and we will conduct a free clinical review within 24 hours to identify the best treatment pathway.
Virtual Consultation
Arrange a telemedicine consultation directly with your chosen specialist. Discuss your condition, understand treatment options, and receive a personalised treatment plan from the comfort of your home.
Cost Estimate & Treatment Plan
Receive a detailed cost estimate, procedure timeline, and treatment plan. Our transparent pricing ensures no surprise costs — everything is clearly laid out before you commit.
Visa & Travel Assistance
We provide medical visa invitation letters, assist with documentation, and coordinate your travel arrangements including flights, airport transfers, and accommodation near the hospital.
Hospital Admission & Pre-Op Tests
Upon arrival, our local coordinator meets you at the airport. We accompany you through hospital admission, pre-operative investigations, and ensure you are comfortable and well-informed.
DURING & AFTER SURGERY
Surgery / Treatment
Your treatment is performed by world-class specialists in JCI/NABH-accredited facilities with international nursing standards, advanced equipment, and a dedicated care team focused on your outcomes.
In-Hospital Recovery
Post-operative care in premium single or double rooms with multilingual nursing staff. Our coordinators visit daily to ensure you have everything you need — translation, dietary needs, family communication.
Discharge & Medication Planning
Upon discharge, receive a comprehensive discharge summary, medication plan, and follow-up schedule in your language. We coordinate with your local doctors back home for continuity of care.
Return Travel Arrangements
We coordinate medical fitness-to-fly certification, airport transfers, and arrange medical escorts or special assistance for your return journey when required.
Post-Treatment Follow-Up
Remote follow-up via telemedicine with your treating physician for 6–12 months post-treatment. We monitor your recovery, relay test results, and ensure you achieve the best possible long-term outcome.
WHAT OUR PATIENTS SAY
“Global Care Health arranged everything perfectly — visa, hotel, hospital, and even picked us up from the airport. My liver transplant at Medanta was a complete success. The team held our hands throughout.”
“I came from Kenya for cardiac bypass surgery at Apollo. The cost was one-fourth of what it would have been in Europe, and the quality was exceptional. I am forever grateful to the Global Care team.”
“My daughter's bone marrow transplant at Artemis Hospital was arranged in just two weeks. The coordinators spoke our language, visited us daily, and the doctors were world-class. Truly life-changing.”
START YOUR JOURNEY TODAY
Take the first step. Our coordinators will respond within 24 hours with a personalised care plan.